 Lead generation is critical for small and medium enterprises to enable them to grow their businesses. Increasing leads indicate growth in brand awareness and interest in your products or services. However, choosing a reliable lead generation tool is a challenging task.
Where to Start Your Sales Tech Tool Search The market is awash with various CRM tools that promise the best results, but they are not created equal. Picking a lead generation tool should not be a matter of trial and error. Instead, develop a strategy for lead generation. This means before you start the process of searching for sales tech tools, you must:
It's crucial to work on these factors before embarking on a search for the best tech tools. The next step is to identify the tools you need for each lead generation stage. For example, are you trying to create awareness about your products or services? Do you want to gain valuable data about the visitors to your site? Is your aim to make your leads more engaged with your business? Depending on what you want to achieve, there are various tools you can use at each level. In this guide, we classify them as foundational, research, and outreach tools. Let's delve into each category. Foundational Lead Generation Tools Having a customer relationship management tool is not just an application of technology, but a strategy to understand your customers more deeply. It helps you identify their needs and behaviors, enabling you to create stronger relationships with them. An effective CRM provides the significant benefit of allowing you to develop better relations with new customers, leading to:
Pipedrive One highly rated and effective CRM tool is Pipedrive. It comes with advanced features to help small businesses achieve efficient reporting. In addition to being a customer relationship management tool, it also works as an account-management tool. It can assist your business with the entire process of marketing and sales. Its ability to visualize the sales process from start to finish is one attractive feature that every small business should leverage in lead generation. The tool has a straightforward user interface that is simple to pick up compared to the time and expense other software require for onboarding. Its pricing model comes in three tiers, each with different provisions. Other CRMs we think are comparable include:
Research Tools in Lead Generation Market research is vital as it helps you enact improvements in your lead generation activities. It provides you with the information you need before implementing any business decision. However, acquiring the figures and facts you need is a different story altogether. This is where marketing tools come in to do all the work of collecting raw market data. They help you determine who is visiting your website and how long they stay on certain pages. This data helps you identify the information that appeals to them the most. Some recommendable market research tools in lead generation include: Sales Navigator This tool from LinkedIn is effective for lead generation. It features Google-like search for leads relevant to your business. It makes your lead generation work easier through the Lead Builder feature. Here, you can enter the criteria for your leads, like job titles and location. The title will create a list of all potential prospects, which you can save for later use. By integrating the tool with Salesforce, all the data will easily flow into your CRM for seamless access. You may also use specific keywords to find leads that are not obvious but who might be interested in your products. This information is valuable for creating personalized pitches for your prospects. LeadFeeder LeadFeeder is a B2B website tracking software that shows you the companies that are visiting your site. You'll also learn how they found you, including the search terms they used to get to your website and the pages they liked. It is a lead generation tool that also provides account-based marketing and sales intelligence capabilities rolled into one. The best part is that you can easily integrate it with other tools like:
Outreach Tools Outreach is one tricky part of lead generation, but you can achieve your business goals with ease when using the right tool. Most tools are designed for email outreach campaigns, but others can help with social media outreach. Here are a couple of examples. SalesLoft SalesLoft is a platform that creates an engine for your sales team to navigate the sales process and communicate with customers for ongoing success. The tool guides and automates the sales process by providing the insights your business needs for exceptional outcomes. SalesLoft is not a CRM or marketing tool, but is specifically designed for sales engagement. Use it to orchestrate mail, schedule meetings and calls with potential clients, and interact with them from anywhere. With this tool, you can automatically track and log your tasks and engagement data to your CRM. This way, the sales team can focus on selling, operation teams can focus on strategy, and managers can focus on coaching. Sumo This tool comes with a whole range of useful social media and traffic tools to help you improve your marketing strategy. One of the outstanding features is the social share function that allows visitors to your site to share your content to social media. The tool also keeps track of the number of shares. Final Thoughts on Lead Generation Having the right tech stack for lead generation can help your small business grow in leaps and bounds. Foundational, research, and outreach tools help you reach your prospective customers depending on where they are in their buyer journey. However, don't expect tech tools to fix all the deficiencies on your sales team. While they can greatly increase your efficiency, real sales success starts much deeper within an organization. Read one of our recent sales tip posts entitled: "Don't Believe in a Miracle Cure" to learn more about how to bring real change to your sales organization. If you'd like more insights on how you can improve the lead generation process, contact us or sign up for our newsletter for more valuable resources.  It's no secret that an organization has to enjoy alignment across all of its departments to really grow (or at least grow in a sustainable way). The problem is, it's common for departments, teams, sales managers, and even individual team members to be misaligned with one another.
In other words, they may have very different ideas about the value the company provides, the selling points that help to convert leads, and the typical journey that the ideal customer takes. Misalignment can be a major problem for any business. Think about it: If one of your reps is selling based on price, and another one is selling based on customer experience, then where does that leave brand consistency? How can you focus on the prospects with the highest potential value if your reps aren't even sure who they are? The point is, sales management involves working out any misalignment issues within your organization as soon as possible. It may not lead to immediate, explosive growth. But it will stabilize your processes and revenue stream. That is the foundation you need for your company to really take off. This is where the revenue equation comes into the picture. What is the Revenue Equation? If we were to express the revenue equation as a mathematical formula, it would look like this: Sales Foundations + Sales Design + Sales Infrastructure = Revenue Stabilization and Growth When those three key elements on the left side of the equation are completely aligned across the entire organization, the inevitable result is stabilization, and ultimately growth. The question for sales managers is: Do you understand the revenue equation for your company? And if you do, how about the rest of your team? We've talked about these three elements in this recent blog post, but let's just remind ourselves what each component involves:
For sales managers, defining these three elements is the easy part. The trick is, making sure everyone on your sales team (and within your organization) is on the same page when it comes to these "pieces of the puzzle." If each sales rep has a different idea about what your company is all about, then many of them are selling for an imaginary company — the one that exists in their mind, not in reality. Understanding the Revenue Equation is Vital to Sales Management In practical terms, the main issue is how to get everyone on the same page. If you're the Change Agent, then you'll need to lay the groundwork for the Improvement Team to achieve that desired alignment. That means you'll have to dig in and ask some probing questions. Throughout this entire process, you'll also need to be guided by the three key qualities of the Change Agent: Hold the Vision Remember, the ultimate objective of your meetings with the Improvement Team is to work out any alignment issues. This is critical to stabilize and grow revenue. You can't forget that — and you can't let your team forget it, either. Think of it like a family road trip. You need to figure out where you're going (not just the main destination, but any "sub-destinations" along the way). How will you get there? What's expected of each family member? In the same way, with each meeting you need to be upfront and intentional about the main goal (your destination), as well as any "stepping-stone goals" along the way. Of course, sales managers also need to be clear about how you're going to get there, and what's expected of each team member. Consistently Cultivate Trust Depending on the dynamics of your company, you may need to do some pre-work before your team members start opening up to you. Create opportunities for them to express their true thoughts and opinions. This may mean multiple introductory meetings at the start, several one-on-one sessions, and even meetings without the team's direct supervisor (just to give the participants some space, and with the supervisor's approval). Here's another thing to keep in mind: Sometimes team members, in the middle of a meeting, will experience what we'll call a "tangential epiphany" — a really great insight that has nothing to do with the topic at hand. It's important to handle those occasions with care. You don't want to derail the meeting. But you also want to demonstrate your respect for the team member's contribution. The best way for sales managers to deal with that situation is to put the participant's idea "in the parking lot." Set aside time to loop back around to it at the end of the meeting. Alternatively, you could have a quick one-on-one with the team member afterwards to flesh out his or her idea. That's a great way to build trust, and gain more insight into your company's Revenue Equation at the same time. (In fact, sometimes those "tangential epiphanies" are the most valuable insights that come out of a meeting!) Seek to Understand Once sales managers have established a baseline level of trust, and everyone in the meeting knows why they're there, you can really dig into the details of your company's alignment issues. You can easily identify which areas need attention by simply having each participant rank, on a scale of 1 to 10, each of the following components is within your organization. The ranking should be done based on how well-defined each component is in the mind of each sales team member. 1. Sales Foundations
2. Sales Design
3. Sales Infrastructure
After you get those preliminary scores, you can explore the discrepancies and areas of confusion you find on a deeper level. Effort Pays Off It takes some effort, and it definitely takes some commitment, to work through this process. But the light at the end of the tunnel is a deeper understanding of where misalignment exists, and the beginnings of a game plan to fix those issues. If you and your team really understand the organization's Revenue Equation, you'll be able to work together to refine it, stabilize it, and eventually use it to improve your sales performance. Gain more insights and effective sales leadership techniques for your SMB by signing up for our newsletter. Contact us directly, or explore our website for other valuable resources and webinars.  If your sales team is having alignment issues, one of the first places you need to look is at your sales foundations. You can't build a long-lasting house without a solid foundation. The same is true of sales success. You can't generate sustainable growth without first identifying and solidifying your company's sales foundations.
What are Sales Foundations? Sales Foundations revolve around core elements of your business. What is your company all about? What does it have to offer? How is it different from the competition? For instance, your sales foundations will typically include:
Of course, you don't want to arbitrarily define your sales foundations without any feedback from your key stakeholders. At the same time, you don't want each of your sales reps to guess at what those foundations are, either. Instead, you want everyone to agree on what those foundations actually are, and really buy into them as the starting point for growth. How Sales Success is Optimized At this point, you may be wondering: "Why would I really need to define my company's sales foundations? As long as our reps are doing their jobs, does it really matter whether they're onboard or not?" There's no denying that your team can earn some wins, big and small, without having clearly defined foundations for your sales process. The problem is, without those sales foundations in place, you'll never be able to make those wins systematic. Sales success will be left to chance. For instance, take a sales rep who closes a huge deal with one of your accounts. You're elated! You want to use the rep's experience as training for the rest of your team. But then you realize: You don't really know why the rep was successful. In fact, the rep can't figure it out, either! Here are just a few of the questions that might come up:
You see, things can get real confusing, real fast when you don't have firmly established sales foundations to lean on. Without defining what made sales success possible, it's difficult to repeat that success. On the other hand, when you do have those sales foundations in place, then you'll know exactly why your reps are successful - or at least which areas they can improve in. Your well-defined foundations enable you to build a clear framework for your sales process, and make major wins repeatable, instead of one-off occurrences. Create a Cohesive Identity Bottom line? When you define your sales foundations, you give your team a cohesive identity that they can tap into for each customer interaction. And when you know exactly who you are and what you have to offer, it's much easier to win over the customers that you want for your business. Gain more insights and effective sales leadership techniques for your SMB by signing up for our newsletter. Contact us directly, or explore our website for other valuable resources and webinars. |
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